GREATER SYDNEY
First Aid & Emergency
Response Training
Prepare your staff to act with confidence and competence with same day certificates issued upon successful completion.
Workplace Emergencies Are Unpredictable. Your Training Shouldn’t Be.
When an emergency strikes, many workplaces are unprepared. Most training is dry, box-ticking, and theoretical, leaving your team unsure and unsafe in real-world emergencies.
As a Person Conducting a Business or Undertaking, you’re required to ensure your team is trained and safe.
Don’t Rely On Luck. Rely on Real Skills.
You have a legal obligation to train your staff. But more importantly, you want them to be confident, competent, and truly prepared.
Too often, we see:
- Staff who panic or freeze under pressure
- Training that doesn’t translate to real-world action
- Confusion about roles and responsibilities during a crisis
- Missed opportunities to intervene early and save lives
Your people need more than theory.
They need to practice what to do, before it really matters.
First Aid Courses
Education Courses
Fire Emergency Courses
Health Care Safety Courses
Health Care Setting Courses
Home & Community Care Courses
Sports Fitness & Recreation Courses
Wellbeing & Mental Health Courses
Training from a Clinical Expert with
30+ Years’ Experience.
At WHS First Response Training, we believe confidence and competence saves lives.
Led by founder Shae Foenander, a Registered Nurse with over 30 years’ clinical experience in emergency and urgent care, over 12 years experience as a Rehabilitation Counsellor specialising in workplace injuries and mental health and an active volunteer with the NSW Rural Fire Service, our training is as real as it gets. Shae knows what it’s like when seconds matter.
She’s responded to real-life emergencies in hospitals, homes, roadside incidents, and disaster zones, and brings that depth of knowledge into every training session.
Our training approach is built on professional integrity, frontline experience, and a deep understanding of what people actually face in crisis situations. We don’t just teach procedures, we train your team to think, act, and adapt under pressure.
Every course is:
- Hands-on and highly practical
- Delivered using realistic scenarios, lifelike dummies, and high-impact props
- Designed for workplaces and teams who need more than just compliance, they need to be ready
- Tailored to your industry, environment, and real risk factors
- Delivered with clarity, energy, and a focus on building real confidence
We deliver on-site training across Greater Sydney, the Blue Mountains, Lithgow, Newcastle, and the Canberra region. Whether your team works in aged care, construction, education, hospitality, or remote sites, we prepare them for the real challenges they may face before emergency services arrive.
Here’s why businesses across NSW choose
WHS First Response Training:
Clinical Expertise
Training delivered by a seasoned Registered Nurse with over 30 years of real emergency and disaster response experience.
Immersive & Hands-On
Practice-based sessions with realistic props, lifelike dummies, and real-world scenarios, so your team knows how to respond when it counts.
Nationally Recognised
Fully accredited and compliant with RTO and WHS requirements, covering First Aid, Mental Health, Fire Safety, and more.
Flexible Delivery
On-site training at your workplace, off-site locations, or blended learning options to suit your team’s needs.
Trusted by Professionals
Rated for clarity, relevance, and impact by clients across health, aged care, education, and high-risk industries.
Tailored to Your Industry
Courses are customised to reflect the real risks, environments, and responsibilities specific to your sector—so training feels relevant, not generic. Comment end
WHS and First Aid Training Courses
Practical, Approved Training for Safer Workplaces.
First Aid Courses
Essential training in CPR, all levels of first aid, advanced resuscitation, and emergency response for a wide range of environments.
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID009 - Provide cardiopulmonary resuscitation (Refresher)
- HLTAID010 - Provide basic emergency life support
- HLTAID011 - Provide First Aid
- HLTAID012 - Provide First Aid in an education and care setting
- HLTAID013 - Provide First Aid in remote or isolated site
- HLTAID014 - Provide Advanced First Aid
- HLTAID015 - Provide advanced resuscitation and oxygen therapy
- HLTAID016 - Manage first aid services and resources
- HLTSS00068 - Occupational First Aid Skill Set
- Course Set - CPR/LVR (HLTAID009 & UETDRRF004)
- Course Set - HLTAID014 & HLTAID015: Advanced First Aid and Advanced Resuscitation
- Course Set - HLTAID011 & HLTAID015: Provide First Aid and Advanced Resuscitation
- Course Set - HLTAID013 & HLTAID015: Remote First Aid & Advanced First Aid and Oxygen Therapy
- Course Set - HLTAID013 & HLTAID014 & HLTAID015: Remote First Aid Course
Education
Tailored for those working in childcare and education, equipping them with the skills to handle emergencies including asthma and anaphylaxis.
Fire Emergency Courses
Equip your team with the knowledge and confidence to manage evacuations, warden roles, and fire extinguisher use.
Health Care Safety Courses
Courses focused on infection control, workplace safety, and essential compliance for a safer working environment.
Health Care Setting Courses
Specialised training for healthcare and support staff working in clinical or residential care settings.
- HLTHPS006 - Assist clients with medication
- HLTWHS005 - Conduct manual tasks safely (including personal care workers)
- PUAEME008 - Provide Pain Management
- 11124NAT - Safe Handling of Sharps and Infectious Waste
- HLTINF006 - Infection Prevention and Control
- HLTOUT001 - Implement safe access and egress
- HLTOUT010 - Communicate in complex health care situations
- Course Set - CPR & Manual Handling (HLTAID009 & HLTWHS005)
- Course Set - First Aid & Manual Handling (HLTAID011 & HLTWHS005)
Home & Community Care Courses
Practical, non-accredited training to support complex care needs in home, NDIS, or community environments.
Sports Fitness & Recreation Courses
Targeted training for sports trainers, physiotherapy students, personal trainers, coaches, and health professionals working with community teams or professional athletes to advance their skills in sports injury management.
Wellbeing & Mental Health Courses
Build mental health awareness and support capabilities in workplace and first responder settings.
Not sure which course is right?
We’ll help you choose the best fit for your team’s needs
Training Your Team is Easy
We handle all the logistics, your only job is to show up ready to learn.
Find the Right Course
Enrol your team in a tailored course or complete course set
Pick a Date That Works
Choose a time that works best for your business
Get Trained On-Site
Training takes place in your workplace or chosen location
Take the First Step Toward a Safer, More Confident Team.
Ready to equip your staff with the skills and confidence to respond in real emergencies? Explore our full list of nationally recognised and hands-on courses to find the right fit for your team.
- 0433 400 404
- info@whsfirstresponse.com.au
- Blaxland, NSW 2774
Not sure which course is best or have a specific question? Use the form below and we’ll be in touch.
Frequently Asked Questions
What types of courses do you offer?
We offer nationally recognised and non-accredited courses across First Aid, Mental Health, Fire Safety, Healthcare, Education, Personal Care, and more. Courses are tailored to suit various industries and risk profiles.
Who delivers the training?
All training is led by Shae Foenander, a Registered Nurse with over 30 years of clinical experience and an active firefighter. Shae brings deep real-world knowledge, making the training practical, engaging, and highly effective.
Is the training nationally accredited?
Yes, all of our courses are nationally recognised and fully compliant with RTO and WHS standards. We also offer non-accredited training for specialised or complex care skills.
How long are the courses?
Course durations vary from 1 hour (e.g. refresher CPR) to multi-day training (e.g. Advanced First Aid, Occupational and Remote First Aid You can view estimated time commitments in the course descriptions.
Can you deliver training at our workplace?
Yes. We specialise in on-site training and travel to workplaces across Greater Sydney, Newcastle, Blue Mountains, Lithgow, Canberra, and surrounding regions. We regularly customise sessions for aged care, construction, education, healthcare, remote worksites, and more, based on your real-world risks and team needs.
Do participants receive a certificate?
Yes, participants will receive certification for accredited courses upon successful completion.
What group sizes do you cater for?
We cater for small teams to large groups. Minimum numbers may apply for on-site training. Contact us to discuss group bookings.
What kind of practical scenarios are included?
All courses are immersive and scenario-based. We use lifelike dummies, realistic props, and high-pressure simulations to prepare participants for real emergencies.
How do I book a course?
Head to the Courses section, choose the course that suits your needs, and follow the prompts to enquire or book a session. We’ll confirm availability and finalise your booking with you.
What if I’m not sure which course we need?
No problem, just get in touch. We’ll ask a few quick questions about your workplace, risks, and goals, and recommend the best training options.